JAF's "peace of mind" and "great value" on your trip with car rental!!

Peace of mind and great value at your destination
Show a JAF membership card...
If something unexpected happens. JAF roadside assistance
At popular sightseeing spots. Special JAF benefits

All you need is a
Membership Card
A wide range of emergency roadside
assistance to ensure peace of mind

While renting a car……

No limitations on
location,time,
number of calls for
assistance

Across Japan*1

24 hours a day, 365 days a year

Call for help as many
times as you need!

②Most issues are
resolved for free*2

Inspection, Question
about operating vehicles

Stranded on snow-bound
or muddy roads

Extracting the tire(s)
from a ditch or groove
in the road

Flat tire

Accidents and problems
caused by weather
(flooding,etc.)

Ran out of gas*3

Dead battery

Keys inadvertently
locked in the car

etc.

Expressway safety measures

To prevent secondary accidents when providing assistance on dangerous expressways,
JAF uses two vehicles: a rescue car and a car that drives behind and alerts other drivers to take care.
We safeguard our customers in various ways, including ...... on site of accident or breakdown.

Cautions for using JAF roadside assistance
  • ※Please present the provisonal JAF membership card must be presented to JAF service personnel on-site.If you do not
  • present the card,you will be charged for service and labor costs for non-members.
  • ※The provisional JAF membership card is valid for use only while the holder of the card is renting a car in Japan.
  • ※When you used JAF roadside assistance, please make sure to inform the rental car agency staff that you used.
  • ※Plesase return the provisinal JAF membership to the rental car agency when you return your rental car.
  • *1 Does not apply to some outlying islands.
  • *2 You may be responsible for the following charges:
    • ・Towing services for distances of 20km or longer
    • ・Handling a vehicle in a traffic accident,that is overturned, has a wheel off the side of the road, or other situations
    • ・Cost of replacement parts ( i.e.genuine parts may not always be available for replacement)
  • *3 You will be charged for cost of the fuel used to replenish vehicles (fuel costs must be paid directly to JAF)

All you need is a
Membership Card
Special JAF benefits

Take advantage of discounts and special benefits
by presenting a JAF Membership card at JAF partner facilities.

Amusement parks

Art galleries
and museums

Aquariums
and zoos

Hot springs
and bathing facilities

Roadside stations
and rest areas

Gas stations

Restaurants

Accommodation
facilities

Search for JAF partner facilities!

Plesase select location and category, and find JAF partner facilities around your destination.

Cautions for taking special JAF benefits
  • ※ Special JAF benefits may be changed or cancelled witout notice.Please check for updated
    special JAF benefits beforehand.
  • ※ Please note that the abailability of special JAF benefits may vary with certain facilities.
  • ※ Always present the provisonal JAF membership card when paying for services, and checking into accommodations,
    etc. at JAF partner facilites offering speial benefits.
  • ※ Special JAF benefits are granted only to holders of the provisonal JAF membership card,
    which is providing through a car rental service.

Cautions before borrowing the provisonal JAF membership card
〈 Precautions before use 〉
JAF individual members or family members
JAF individual members or family members are able to use JAF roadside assistance with ther own membership card, even with a rental car
(for models with applicable roadside assistance).
International vistors considering using JAF roadside assistance
Members of affiliated automobile clubs of the FIA and America Automobile Association (AAA) are entitled to JAF roadside assistance
FIA

equivalent to regular JAF members(most of JAF’s roadside assistance free of charge, with the exception of some work) if they present a valid home club membership card with either of the logos on the rightbottom.

FIA
International visitors considering JAF special benefit service

Members of automobile clubs affiliated with the Show Your Card program are entitled to preferential treatment from some JAF partner facilities if they present a valid home clud membership card with any of the logos on the rightbottom.


Traffic Rules in Japan When a disaster occurs.
Interpretation Service is available in your language!!
Request JAF
roadside assistence
Avalable 24 hours a day ,365 days a year
Hokkaido/Tohoku/
Kanto regions
03-5730-0111
Kansai/Chugoku/
Shikoku regions
06-6455-0123
Chubu region
052-889-5300
Kyushu/Okinawa
regions
092-841-5000

Before you driving in japan

Japan Automobile Federation introduces Japan's fundamental rules of road on English webpage.
Take as look and have a safe, informed drive!