JAF's "peace of mind" and "great value" on your trip with car rental!!
All you need is a
Membership Card
A wide range of emergency roadside
assistance to ensure peace of mind
①No limitations on
location,time,
number of calls for
assistance
Across Japan*1
24 hours a day, 365 days a year
Call for help as many
times as you need!
resolved for free*2
Inspection, Question
about operating vehicles
Stranded on snow-bound
or muddy roads
Extracting the tire(s)
from a ditch or groove
in the road
Flat tire
Accidents and problems
caused by weather
(flooding,etc.)
Ran out of gas*3
Dead battery
Keys inadvertently
locked in the car
etc.
Expressway safety measures
To prevent secondary accidents when providing assistance on dangerous expressways,
JAF uses two vehicles: a rescue car and a car that drives behind and alerts other drivers to take care.
We safeguard our customers in various ways, including ...... on site of accident or breakdown.
Cautions for using JAF roadside assistance
- ※Please present the provisonal JAF membership card must be presented to JAF service personnel on-site.If you do not
- present the card,you will be charged for service and labor costs for non-members.
- ※The provisional JAF membership card is valid for use only while the holder of the card is renting a car in Japan.
- ※When you used JAF roadside assistance, please make sure to inform the rental car agency staff that you used.
- ※Plesase return the provisinal JAF membership to the rental car agency when you return your rental car.
- *1 Does not apply to some outlying islands.
- *2 You may be responsible for the following charges:
- ・Towing services for distances of 20km or longer
- ・Handling a vehicle in a traffic accident,that is overturned, has a wheel off the side of the road, or other situations
- ・Cost of replacement parts ( i.e.genuine parts may not always be available for replacement)
- *3 You will be charged for cost of the fuel used to replenish vehicles (fuel costs must be paid directly to JAF)
All you need is a
Membership Card
Special JAF benefits
by presenting a JAF Membership card at JAF partner facilities.
Amusement parks
Art galleries
and museums
Aquariums
and zoos
Hot springs
and bathing facilities
Roadside stations
and rest areas
Gas stations
Restaurants
Accommodation
facilities
Cautions for taking special JAF benefits
- ※ Special JAF benefits may be changed or cancelled witout notice.Please check for updated
special JAF benefits beforehand. - ※ Please note that the abailability of special JAF benefits may vary with certain facilities.
- ※ Always present the provisonal JAF membership card when paying for services, and checking into accommodations,
etc. at JAF partner facilites offering speial benefits. - ※ Special JAF benefits are granted only to holders of the provisonal JAF membership card,
which is providing through a car rental service.
Cautions before borrowing the provisonal JAF membership card
JAF individual members or family members
JAF individual members or family members are able to use JAF roadside assistance with ther own membership card, even with a rental car
(for models with applicable roadside assistance).
Members of affiliated automobile clubs of the FIA and America Automobile Association (AAA) are entitled to JAF roadside assistance
equivalent to regular JAF members(most of JAF’s roadside assistance free of charge, with the exception of some work) if they present a valid home club membership card with either of the logos on the rightbottom.
Members of automobile clubs affiliated with the Show Your Card program are entitled to preferential treatment from some JAF partner facilities if they present a valid home clud membership card with any of the logos on the rightbottom.
roadside assistence Avalable 24 hours a day ,365 days a year
- Hokkaido/Tohoku/
Kanto regions - 03-5730-0111
- Kansai/Chugoku/
Shikoku regions - 06-6455-0123
- Chubu region
- 052-889-5300
- Kyushu/Okinawa
regions - 092-841-5000
Before you driving in japan
Japan Automobile Federation introduces Japan's fundamental rules of road on English webpage.
Take as look and have a safe, informed drive!